How to Deliver Bad News to Patients

Dr. Jennifer Stewart is joined by Dr. Steve Vargo to discuss the dos and don’ts of sharing bad news with patients.
bad news

Independent Practices with Dr. Jennifer Stewart is back for another episode with Steve Vargo, OD, MBA. In this discussion, the pair talks about how to effectively deliver bad news to patients, whether that news is something big or small. Dr. Vargo stresses the importance of keeping conversations simple, balancing good news with bad news, letting patients know they can rely on you, and more. Watch the full discussion here:

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