Browsing Tag
communication
17 posts
Do You See What’s On My Lashes? Tips for the Hygiene Talk
Whether you offer aesthetics services or not, it’s important to talk to patients about their eye care hygiene.
Leveraging Patient Communication in Practice
Having effective patient and staff communication skills can work to grow your practice.
Pediatric ODs Share Best Tips for Effective Parent Communication
ODs need to include pediatric patients in their conversations to succeed in getting the message through to their parents.
How to Deliver Bad News to Patients
Dr. Jennifer Stewart is joined by Dr. Steve Vargo to discuss the dos and don'ts of sharing bad news with patients.
A Step-by-Step Guide to Stopping Optical Walkouts
Practitioners can improve their capture rate in the optical by refining their communication skills with their patients.
What You Don’t Say Matters: Using Body Language for Effective Patient Communication
Knowing how to assess patients’ body language, and ensuring your body language is positive, can change how patients perceive your practice.
The Crucial Role of Health Literacy in Optometric Practice Success
Learn modern tactics for empowering your patients with accurate knowledge beyond your office chair.
Communication Strategies for Managing a Large Staff
Whether you’re part of a large team, or looking to grow into one, learn how to hone your communication skills for optimal success.
Knock Knock, Who’s There? It’s Your Virtual Assistant!
Virtual employees can help enhance patients’ experience, improve in-house employees’ satisfaction, and allow you to get more work done and see more patients.
How to Successfully Communicate Out-of-Pocket Dry Eye Treatments
Having direct communication with patients about the cost of their treatments will build trust and foster loyalty while bringing in more revenue to your practice.