Browsing Tag
communication
21 posts
Building Strong Relationships with Sales Reps Leads to Best Practice Outcomes
When ODs are clear about their goals with their sales reps, they can achieve optimal results.
A New Approach to Unlocking Creative Potential for Optical Industry Success
‘Mind Mapping’ is a visual brainstorming tool that can help ECPs communicate, manage their practices, improve efficiency, and more.
Putting Patients at Ease Yields Optimal Outcomes
Clear communication, empathy, and reassurance are keys to making patients feel comfortable.
Lead By Example
What does it mean to be a good leader? This is something I thought about a lot as I…
Do You See What’s On My Lashes? Tips for the Hygiene Talk
Whether you offer aesthetics services or not, it’s important to talk to patients about their eye care hygiene.
Leveraging Patient Communication in Practice
Having effective patient and staff communication skills can work to grow your practice.
Pediatric ODs Share Best Tips for Effective Parent Communication
ODs need to include pediatric patients in their conversations to succeed in getting the message through to their parents.
How to Deliver Bad News to Patients
Dr. Jennifer Stewart is joined by Dr. Steve Vargo to discuss the dos and don'ts of sharing bad news with patients.
A Step-by-Step Guide to Stopping Optical Walkouts
Practitioners can improve their capture rate in the optical by refining their communication skills with their patients.
What You Don’t Say Matters: Using Body Language for Effective Patient Communication
Knowing how to assess patients’ body language, and ensuring your body language is positive, can change how patients perceive your practice.
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