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Customer Services
20 posts
Customer Services
Do You See What’s On My Lashes? Tips for the Hygiene Talk
Whether you offer aesthetics services or not, it’s important to talk to patients about their eye care hygiene.
Practice Profile: Eye Candy Optical
Dr. Kandi Moller cold-started her practice, Eye Candy Optical in Gig Harbor, Washington, in August 2019. With over…
New Technology, Innovations Awards Highlight Transitions Academy 2024
ORLANDO, Fla. – Transitions Academy 2024 landed in Orlando, Florida, from Sunday, February 11, through Tuesday, February 13.…
Practice Profile: Redmond Eye Clinic
Dr. Binstock discusses how he has embraced independent optometry by focusing on providing high-quality eye care for his patients.
A Step-by-Step Guide to Stopping Optical Walkouts
Practitioners can improve their capture rate in the optical by refining their communication skills with their patients.
How to Successfully Communicate Out-of-Pocket Dry Eye Treatments
Having direct communication with patients about the cost of their treatments will build trust and foster loyalty while bringing in more revenue to your practice.
MythBusters: Optometry Edition
Dr. Stewart is challenging independent optometrists to rethink many of the common misconceptions about the industry.
Is Now the Time to Add a Specialty?
Specialty practice can ignite your passions in eye care, but it’s important to be diligent before adding something new.
In-Office Finishing Benefits Your Patients and Your Bottom Line
Opting for in-office finishing can help you stay competitive and provide a high-quality service to your patients.
What Does the Modern Optical Look Like?
Giving your optical a modern, updated look can improve the patient experience and your bottom line.