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Patient Experience
57 posts
Patient Experience
Align Incentives With Exceptional Patient Care
Structure bonuses to drive a stronger culture, better patient outcomes and financial success
What a Trip to Universal Taught Me About Running an Optometry Practice
Universal Studios: A masterclass in the patient experience
Build Work-Life Balance Through Ownership
Brampton Family Eye Care in Brampton, Ontario Arinder Basra, OD, spent her first five years after opening Brampton…
Designing Independence: 3 ODs’ Paths to Practice Ownership
Modern Spectacle Eyecare in Dallas, TX Growing up around her family’s small business, Stephanie LeSage, OD, initially shied…
Top Tips to Creating a Standalone Dry Eye Practice
Prioritizing your patients’ needs and focusing on the highest quality of care will lead to the greatest outcomes.
Trending Now: 2025 Social Media Strategies Curated for Optical
Making the most of your social media presence can help you connect with patients in a new way.
What to Know About Getting Started with Dry Eye Treatments
Prioritizing education is beneficial to getting patient buy-in on dry eye treatments.
The Efficiency Fallacy
Getting personal with patients and tailoring their eyewear to their needs and preferences can benefit your capture rate and the patient experience.
Combining Sports Vision and Vision Therapy Has Helped Me Change Patients’ Lives
A unique neuro-optometry specialty helped Dr. Brewer find his passion and hone in on helping his patients make huge strides in their rehab.
How to Guide Customers on Eyewear Color
Understanding the color wheel and color theory can help you better cater to your customers’ styles and eyewear needs.
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