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Patient Experience
40 posts
Patient Experience
In-Office Finishing Benefits Your Patients and Your Bottom Line
Opting for in-office finishing can help you stay competitive and provide a high-quality service to your patients.
Small Space Success: Maximizing Revenue in Limited Square Footage
While creativity and organization are essential, ECPs can still grow their practices and be successful in small offices.
Be a Patient: Observations From the Waiting Room
Assessing your office from the point-of-view of a patient can help you make the changes you need to see improvements in your practice.
World Sight Day Challenge Gives Practitioners an Opportunity to Give Back
Two eye care professionals from Canadian practices shared how they’ve participated in the World Sight Day Challenge for over a decade.
What Does the Modern Optical Look Like?
Giving your optical a modern, updated look can improve the patient experience and your bottom line.
Participating in the World Sight Day Challenge: A Gift That Keeps Giving
These efforts help build staff engagement and strengthen the community for a charitable – in perpetuity - cause.
Virtual Visual Fields Improve Efficiency and Clinic Flow
Adopting this new technology has led to better visual field results, freed up staff members, and boosted patient satisfaction.
Remote Refractions: Friend or Foe?
There are pros and cons to this new technology, and practitioners should know what it entails before diving in.
Why Your Optical Should Use a Digital Measuring Device
Utilizing a digital device to obtain position-of-wear measurements on every single patient will provide a premium experience and help grow practice revenue.
Communicating with Patients About Retinal Imaging Improves Profitability
When you present the scans as part of your standard of care and show patients the value, you’re likely to get less pushback.