Browsing Tag
patient experience
51 posts
Practice Profile: Redmond Eye Clinic
Dr. Binstock discusses how he has embraced independent optometry by focusing on providing high-quality eye care for his patients.
A Step-by-Step Guide to Stopping Optical Walkouts
Practitioners can improve their capture rate in the optical by refining their communication skills with their patients.
What You Don’t Say Matters: Using Body Language for Effective Patient Communication
Knowing how to assess patients’ body language, and ensuring your body language is positive, can change how patients perceive your practice.
No ‘I’ in Team
When opening a cold start practice, surrounding yourself with experts in every area of the industry can help make the process smoother and easier.
The Crucial Role of Health Literacy in Optometric Practice Success
Learn modern tactics for empowering your patients with accurate knowledge beyond your office chair.
Knock Knock, Who’s There? It’s Your Virtual Assistant!
Virtual employees can help enhance patients’ experience, improve in-house employees’ satisfaction, and allow you to get more work done and see more patients.
How to Successfully Communicate Out-of-Pocket Dry Eye Treatments
Having direct communication with patients about the cost of their treatments will build trust and foster loyalty while bringing in more revenue to your practice.
Practice Profile: Guild Eyewear Studio
Dr. Ashley Szalkowski shares her journey into private practice ownership and how she created the practice of her dreams.
How to Utilize Cost Benefit Analysis for Equipment Acquisitions
Purchasing with efficiency and effectiveness can help you avoid potential financial mistakes.
Preparing Your Practice for Partnership
Knowing the financial, legal, and operational ins and outs of your practice will ensure a smooth partnership process.