
Sharon Carter, ECOC
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Sharon Carter has over 30 years of optometric experience including working in an office as an office manager, sales and training for an optometric software company, and consulting for private practices. She started her own consulting company, Eye Care Optometric Consulting (ECOC), in 2001 and personally consults in offices all over the country, spreading her team-building philosophy. She is very energetic and enthusiastic, and for more than 15 years, she has been speaking and motivating staff at state associational meetings, national, and international conferences, sharing her company’s philosophy of “provide the best patient care possible and the money will follow.” To contact Sharon, email her at [email protected]
What You Don’t Say Matters: Using Body Language for Effective Patient Communication
Knowing how to assess patients’ body language, and ensuring your body language is positive, can change how patients perceive your practice.