Browsing Tag
customer services
17 posts
An In-Depth ‘Look’ at Dr. Stewart’s New Practice
In this episode of Independent Practices with Dr. Jennifer Stewart, Professional Editor Dr. Stewart is answering all the…
Practice Profile: Eye Candy Optical
Dr. Kandi Moller cold-started her practice, Eye Candy Optical in Gig Harbor, Washington, in August 2019. With over…
New Technology, Innovations Awards Highlight Transitions Academy 2024
ORLANDO, Fla. – Transitions Academy 2024 landed in Orlando, Florida, from Sunday, February 11, through Tuesday, February 13.…
A Step-by-Step Guide to Stopping Optical Walkouts
Practitioners can improve their capture rate in the optical by refining their communication skills with their patients.
How to Successfully Communicate Out-of-Pocket Dry Eye Treatments
Having direct communication with patients about the cost of their treatments will build trust and foster loyalty while bringing in more revenue to your practice.
MythBusters: Optometry Edition
Dr. Stewart is challenging independent optometrists to rethink many of the common misconceptions about the industry.
Is Now the Time to Add a Specialty?
Specialty practice can ignite your passions in eye care, but it’s important to be diligent before adding something new.
In-Office Finishing Benefits Your Patients and Your Bottom Line
Opting for in-office finishing can help you stay competitive and provide a high-quality service to your patients.
What Does the Modern Optical Look Like?
Giving your optical a modern, updated look can improve the patient experience and your bottom line.
Sports Eyewear in Our Practices: Tips for Success
Getting patients excited about sports eyewear can both keep your patients safe while playing and also boost your optical sales.