Browsing Tag
customer services
20 posts
Is a New Frame Line Worth Taking On?
ECPs should ask themselves these questions before committing to a new frame line.
How I Went from Corporate Opticianry to Private Practice
Making the switch to independent practice provides a better work-life balance, closer relationships with patients, and more opportunity for career growth.
The Ins and Outs of Independent Eyewear
Partnering with privately owned eyewear companies can help ECPs stand out from the competition.
An In-Depth ‘Look’ at Dr. Stewart’s New Practice
In the third part of Dr. Stewart's Cold Start Series, she shares the ins and outs of her new practice, Look New Canaan.
Practice Profile: Eye Candy Optical
Dr. Kandi Moller cold-started her practice, Eye Candy Optical in Gig Harbor, Washington, in August 2019. With over…
New Technology, Innovations Awards Highlight Transitions Academy 2024
ORLANDO, Fla. – Transitions Academy 2024 landed in Orlando, Florida, from Sunday, February 11, through Tuesday, February 13.…
A Step-by-Step Guide to Stopping Optical Walkouts
Practitioners can improve their capture rate in the optical by refining their communication skills with their patients.
How to Successfully Communicate Out-of-Pocket Dry Eye Treatments
Having direct communication with patients about the cost of their treatments will build trust and foster loyalty while bringing in more revenue to your practice.
MythBusters: Optometry Edition
Dr. Stewart is challenging independent optometrists to rethink many of the common misconceptions about the industry.
Is Now the Time to Add a Specialty?
Specialty practice can ignite your passions in eye care, but it’s important to be diligent before adding something new.
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